Who is the controller of your personal data?

Maia Elen (hereinafter, "ME") with registered office at C/ Granja San Javier, 4 At. A, 11500 El Puerto de Santa María, Cádiz, (Spain) and developer of Maia Elen brand, is the controller of your personal data.

You can contact our Data Protection Office at the above address or by email at: info@maiaelen.com

Data Protection Officer

We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our Data Protection Officer at: info@maiaelen.com stating DPO as the subject matter.

For what purposes do we treat your personal data? How do we legitimize the processing of your data?

1. Management of your business relationship with ME

Your personal data will be treated in order to develop, control, manage and maintain the contractual relationship established on making purchases in stores managed by ME. Where necessary, ME will communicate the personal data that you provide us by filling in the card in order to manage your relationship as a client.

Said treatment for the purposes indicated is legitimized by the execution of the existing contractual relationship between you and ME. The obtaining of your data for this purpose is mandatory in order to enable ME to establish and manage your contractual relationship.

2. Management of profile registration and cancellation in the shared database

Your personal data will be processed for your registration and entry into the customer database managed by ME. When necessary, and exclusively for the management of the contractual relationship, ME will communicate the identifying data that you provide us by filling in the card in order to be able to manage your relationship as a customer. In addition, if you have consented to the transfer of your data to ME from PUIG Group companies or ME franchisees, it will be included in our database whose data treatment is explained below.

Said treatment for the purposes indicated is legitimized by the execution of the existing contractual relationship between you and ME. The obtaining of your data for this purpose is mandatory in order to enable ME to establish and manage your contractual relationship.

3. Processing of your data for commercial purposes by ME

Your personal data will be processed by ME for the sending of commercial information related to own products linked to and marketed by ME, in addition to opinion surveys. Said information to be sent by any means, including electronic, commercial communications, sending of bulletins and personalized offers. Similarly, your data may be used for profiling purposes in order to send personalized commercial actions and / or oriented to your preferences.

Said treatment for the purposes indicated is legitimized by the application of legislation that foresees said treatment and by having obtained ME consent to that effect.

For those cases legally provided for under article 21.2 of Law 34/2002, of July 11, concerning services of the information society and electronic commerce, as well as by article 16 of the Electronic Privacy Regulation 2017/0003 (e-privacy) of the European Union, ME will be entitled to send commercial communications electronically as long as the content thereof is related to products and / or services similar to those offered in the context of your relationship with ME.

You may, at any time, revoke your consent for the sending of commercial communications of ME products and services. You may refuse such procedure both at the time of data collection and on receipt of each commercial communication sent by ME.

Similarly, ME may use your data in legitimate interest to better meet your expectations and increase your level of satisfaction as a client in cases where legislation permits, provided that these legitimate interests respect your right to personal data protection, honor and personal and family privacy. Remember that you can always exercise your right of opposition if you consider it appropriate at the email: info@maiaelen.com.

4. Data transfer.

We do not transfer any data to third parties.

From where do we get your data?

The personal data processed by ME has been provided directly by you by completing the forms provided for that purpose by ME.

How long will we keep your data?

ME will keep your data during the validity of your contractual relationship with ME and once expired during the prescription period of the actions that may arise from the relationship maintained.

For merely illustrative purposes, articles 1962-1972 of the Civil Code set deadlines for the prescription of actions that may go from one to thirty years, depending on the type of action to be exercised.

To whom do we give your data?

We don’t give your data to any other company and/or person.

What are your rights when you provide us with your information and how can you exercise them?

You may, in the terms established in the data protection regulations, revoke at any time the authorization granted for the processing and transfer of your personal data, as well as exercise the rights of access, rectification, opposition, including the processing of data on the basis of legitimate interest, limitation, suppression, portability and not to be the subject of automated decisions, by writing to the Maia Elen, at the following address: C/ Granja San Javier, 4 At. A, 11500 El Puerto de Santa María (Cádiz), or by email at info@maiaelen.com.

For greater transparency regarding your rights, please find below further information:

Right to access: You have the right to obtain confirmation about the personal data we hold on you. You can contact us for further information concerning the aforementioned data by email.

Right to portability:

As long as ME processes your personal data through automated means based on your consent or an agreement, you have the right to obtain a copy of your data in a structured, commonly used and machine-readable format transferred to your name or to a third party. It will only include the personal information that you have given us.

Right of rectification:

You have the right to request the rectification of your personal data if it is inaccurate, including the right to complete incomplete data. Remember that in your User Area you can modify your personal data.

Right of suppression:

You have the right to obtain without undue delay the suppression of any personal data processed by ME at any time, except in those situations that the law considers an exception, such as compliance with a legal obligation.

Right to oppose the processing of data on the basis of legitimate interest: You have the right to object to the processing of your personal data based on the legitimate interest of ME. We will not be able to continue processing personal data unless we can attest compelling legitimate reasons for said processing that prevail over your interests, rights and freedoms, or for the formulation, exercise or defense of claims.

Right to oppose direct marketing: You have the right to oppose direct marketing, including profile analysis made for direct marketing purposes.

Right to restriction: You have the right to request that ME limit the processing of your personal data in the following circumstances: - If you object to the processing of your data based on the legitimate interest of ME, ME must limit any processing of such data pending the verification of legitimate interest. 

- If you claim that your personal data is incorrect, ME must limit any treatment of such data until its accuracy is verified. 

- If the treatment is illegal, you can object to the deletion of personal data and, instead, request limitation of its use. 

- If ME no longer needs personal information, but you need it for the formulation, the exercise or the defense of claims.

To which supervisory authority can you assert your rights in terms of data protection?

In the event that you deem it necessary, you can contact the Spanish Agency for Data Protection with address at Calle Jorge Juan, 6, 28001, Madrid, Spain, in order to safeguard your rights.

Updates to our Privacy Notice

We may proceed to update our Privacy Policy. The latest version will always be available on our website.

Cookies

Where you furnish your personal data via the Website, ME reserves the right to use cookies in order to recognise you as a frequent user and customise your use of the Website by means of pre-selecting your language, or more desired or specific content. By using cookies ME is able to recognise the user's browser in order to provide content and offer browsing or advertising preferences to the users' demographic profiles, measure visits and traffic parameters, and monitor the progress and number of hits. In addition, in its preparation we have taken into consideration the instructions provided by the Spanish data protection agency in its "Guide on the use of cookies".

What are cookies?

Cookies are small text files that are placed on your computer by the websites you visit. They are widely used to ensure that the Website functions correctly and efficiently since they provide the owners of the Website with information. The use of cookies is standardised in the majority of websites. Cookies enable us, among other things, to store and recover information on your browsing habits and your device and, depending on the information they contain and the way in which you use your device, they may be used to recognise and identify the user in order to enhance your browsing experience and offer you the services you request. If you would prefer not to send cookies to our systems you can disable and control them through your browser settings, erasing them from the browser history -cache- when you end your visit.

Types of cookies

Classified by expiry date:

'Session' cookies: Session cookies remain in your browser during your visit (e.g. until you close the browser or leave the site).

'Persistent' cookies: Persistent cookies are saved in your browser after the session (unless they are deleted).

Classified by activity:

'Performance' cookies: Performance cookies collect information on Website use; they do not gather personal data and the collected data is stored anonymously. Performance cookies are used to enhance the Website experience.

'Functionality' cookies: Functionality cookies enable the Website to store any user options chosen on the webpage (such as, for example, changes in text size, customisation of the Website).

Classified by purpose:

Analytical cookies: Analytical cookies are used to gather data on user activity for statistical purposes. Among others, they analyse the number of users visiting the Website, the number of pages visited, as well as user activity on the Website and the frequency of use. The data collected is always anonymous in order to ensure that there is no way of using the data collected to identify any user.

Authentication cookies: These enable the Website to store any user options chosen on the webpage (such as, for example, changes in text size, customisation of the Website).

Classified by origin:

First-party cookies: First-party cookies are set by the web server of the visited page.

Third-party cookies: Third-party cookies are sent to the user's terminal equipment from a device or domain that is not managed by the editor, but rather by another entity that processes the data collected through the cookies.

By continuing to browse this Website, the user will be accepting the creation of cookies for the aforementioned purposes.

Notwithstanding the foregoing, should the user subsequently wish to eliminate the cookies that have been stored in his/her computer and which necessarily require his/her consent, he/she may do so using the tools provided by his browser for this purpose. In this connection, additional information may be found in the following section.

How to block cookies

Should the user subsequently wish to block or eliminate the cookies that have been stored in his/her computer and which necessarily require his/her consent, he/she may do so using the tools provided by each web browser for this purpose. If the installation of cookies is not permitted on your browser, you may not be able to access certain sections of our Website.

Depending on the web browser used by the user, the procedure for allowing and eliminating cookies will be one of the following:

Firefox: https://support.mozilla.org/en-US/products/firefox/protect-your-privacy/cookies

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Safari: https://support.apple.com/en-us/HT201265

Opera: http://help.opera.com/opera/Windows/2393/en/private.html#deleteData

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en

Additional Information

The cookies are stored by the web browsers and browser settings must be used to exercise your right to eliminate or disable them. Neither this web nor its legal representatives can guarantee the correct or incorrect manipulation of cookies by the aforementioned browsers.

In certain cases it is necessary to install cookies to ensure that the browser does not forget your decision not to accept them.

Update of cookies and Contact Policity

Should the user fail to accept the cookies or block them subsequently, Website functionalities may be affected.

The Cookie Policy may vary based on the cookies used. If ME amends its Cookie Policy, it will post a notice on the Website to inform you of any change in the type of data collected. Notwithstanding the foregoing, regular visits to the Cookie Policy page are recommended to keep you informed of any exceptions in this connection.

Lastly, should you have any problem in relation to the use of cookies on this Website, you may contact us at the following email address: info@maiaelen.com.

Also, cookies may be removed; to do so you must consult your web browser instructions.

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